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TEAMWORK
Job Opportunity
Position

Sr. Research Executive – Account Management

Location

Gurugram

Department

Operations

JOB DESCRIPTION
  • Manage end-to-end execution of primary and secondary market research projects, covering multiple stages of research design, data collection, analysis, and reporting
  • Coordinate closely with data processing teams, field teams, and internal stakeholders to ensure timely and high-quality project delivery
  • Lead and support execution across a wide range of study types, including but not limited to:
    o Brand Tracking
    o Usage & Attitude (U&A)
    o Pricing & Conjoint Studies o Consumer Behaviour & Perception
    o Segmentation & Need-Gap Analysis
    o Concept Testing
    o Central Location Tests (CLT) – car clinics, taste tests, etc.
    o Retail Audits & Mystery Shopping
    o Initial Buyer Surveys (IBS)
    o Ethnography & Market Landscaping
    o Consumer Purchase Journey Studies
  • Design questionnaires and discussion guides aligned with client objectives and research methodology
  • Contribute to research proposals and study designs for both:
    o Qualitative research: In-depth Interviews (IDIs), Focus Group Discussions (FGDs), Mini Group Discussions (MGDs), Dyads, Triads, Diary Studies, Ethnography
    o Quantitative research: CAPI, CAWI, CATI, Observational studies 
  • Synthesize research findings and translate data into clear, actionable insights aligned with client business objectives
  • Develop top-line summaries and final reports, including storytelling, data visualization, and presentations for clients
  • Demonstrate strong data understanding and analytical rigor, including data checks, content analysis, and interpretation of both qualitative and quantitative outputs
  • Work collaboratively within a research team handling multiple accounts and clients across sectors such as FMCG, Media, Consumer Durables, Healthcare, Automobile, BFSI, etc.
  • Support account management through client communication, coordination, and adherence to timelines
REQUIRED SKILLS
  • Strong proficiency in SPSS, MS Excel, and MS PowerPoint
  • Excellent data interpretation and analytical skills (quantitative & qualitative)
  • Strong questionnaire design and research structuring skills
  • Effective client communication and stakeholder management abilities
  • High attention to detail and ability to manage multiple projects simultaneously
  • Strong problem-solving, presentation, and storytelling skills
  • Ability to work independently as well as in a team-based, fast-paced environment 
QUALIFICATIONS AND EXPERIENCE
  • MBA/PGDM in Marketing or Market Research preferred
  • 3–6 years of relevant experience in primary market research, with strong exposure to quantitative research projects
  • Prior experience in handling end-to-end project execution and client-facing responsibilities
  • Exposure to multiple research methodologies and industry sectors will be an added advantage 
LOCATION
  • Gurugram
SHIFT TIMINGS
  • 10 am – 7 pm
Position

Sr. Manager – Account Management

Location

Gurugram

Department

Operations

JOB DESCRIPTION

Research Consulting & Insight Development

  • Lead end-to-end execution of quantitative, qualitative, and mixed-method research projects across diverse industry sectors
  • Design research frameworks, questionnaires, discussion guides, sampling approaches, and analysis plans aligned with client objectives
  • Provide strategic inputs to research design by developing innovative methodologies and approaches that enhance insight generation and business impact
  • Apply advanced analytical techniques such as regression analysis, segmentation, factor analysis, and statistical modelling to support research interpretation, with applied knowledge of Max Diff, Kano, and Conjoint analysis
  • Translate complex datasets and research findings into meaningful insights and actionable recommendations
  • Develop comprehensive client-ready reports and presentations, including data interpretation, thematic analysis, and executive summaries
  • Ensure all deliverables maintain the highest standards of analytical rigor, accuracy, and storytelling


Project Management & Delivery Excellence

  • Manage multiple concurrent projects across different stages of execution, ensuring timely and high-quality delivery
  • Develop and monitor project timelines, resource allocation plans, and client deliverables
  • Anticipate project risks and challenges, implement mitigation strategies, and escalate issues where necessary
  • Coordinate effectively with research operations, analytics, fieldwork, and reporting teams to achieve project objectives
  • Ensure adherence to project budgets, timelines, quality standards, and client expectations


Client Management & Business Development

  • Serve as the primary point of contact for assigned client accounts, building and maintaining strong, long term strategic relationships
  • Understand client business needs, research objectives, and priorities to deliver tailored solutions and ensure continued engagement
  • Lead client onboarding, project briefings, and communication throughout the project lifecycle, ensuring alignment on scope, timelines, and deliverables
  • Identify opportunities for account growth through cross-selling and upselling of research services aligned with client requirements and business goals
  • Manage client expectations, resolve escalations effectively, and ensure high levels of client satisfaction across engagements


Team Leadership & Collaboration

  • Mentor and guide junior team members on research methodologies, client management, and project execution
  • Foster a collaborative, high-performance culture focused on continuous learning and delivery excellence
  • Support capability development initiatives, knowledge sharing, and best-practice implementation across the team
REQUIRED SKILLS
  • Expertise in primary market research methodologies, including both quantitative and qualitative research
  • Strong analytical and problem-solving capabilities with the ability to derive actionable business insights
  • Advanced proficiency in PowerPoint, Excel, and SPSS for analysis, reporting, and client presentations
  • Applied knowledge of advanced research techniques such as Max Diff, Kano, and Conjoint analysis is highly desirable
  • Exceptional written and verbal communication skills, including executive-level presentation and storytelling abilities
  • Proven ability in client relationship management, stakeholder engagement, and handling complex conversations with senior decision-makers
  • Ability to manage multiple priorities and thrive in a fast-paced consulting environment
  • Excellent project management, organizational, and cross-functional coordination skills
QUALIFICATIONS AND EXPERIENCE
  • MBA/PGDM or Master's degree in Marketing, Statistics, Economics, Psychology, Business Analytics, or a related discipline
  • 6-8 years of relevant experience in Market Research, Consulting, Client Servicing, Account Management, or Advisory Services
  • Demonstrated experience managing end-to-end quantitative, qualitative, and mixed-method research engagements
  • Proven track record of successfully managing strategic client relationships and delivering business impacting insights
  • Strong experience in B2C research across multiple industry sectors
  • Exposure to sectors such as Automotive, FMCG, Consumer Goods, Food & Beverage, BFSI, Retail, E commerce, Technology, and Services will be preferred
LOCATION
  • Gurugram
SHIFT TIMINGS
  • 10 am – 7 pm
Position

Assistant Manager/ Manager

Location

Gurgaon

Department

Human Resources

JOB DESCRIPTION
  • Lead end-to-end talent acquisition, including workforce planning, job posting, sourcing, interviewing and hiring while meeting business targets in collaboration with department heads
  • Drive recruitment strategy and process improvements, including optimizing hiring workflows, tracking recruitment metrics, and enhancing overall hiring effectiveness
  • Oversee the complete employee lifecycle: onboarding, confirmation, transfers, exits, and final settlements
  • Ensure accurate HR operations, including HRIS management, payroll inputs, benefits administration, and leave & attendance tracking in coordination with Finance
  • Support and manage performance management processes including appraisals, promotions, increments, and employee development planning
  • Act as a strategic HR partner to business leaders, providing guidance on performance, engagement, and employee-related matters
  • Foster a positive work environment through employee engagement initiatives, regular HR connects, skip-level meetings, and effective grievance handling
  • Drive HR policy development and process excellence by reviewing, updating, and implementing policies, SOPs, and best practices, while supporting audits and compliance
  • Manage HR analytics and reporting, including tracking headcount, attrition, performance metrics, and recruitment KPIs to support decision-making
  • Lead and supervise the HR team, monitor performance, and drive continuous improvement across HR and recruitment processes 
REQUIRED SKILLS
  • Strong understanding of core HR functions including employee lifecycle management, HR operations, performance management, and employee relations
  • Sound knowledge of HR policies, labor laws, and statutory compliances (PF, ESIC, gratuity, leave management, etc.)
  • Excellent communication skills (written and verbal), with the ability to handle employee interactions and senior-level discussions
  • Strong analytical and problem-solving skills with the ability to interpret HR data, track metrics, and support decision-making
  • Proficiency in HRIS and MS Office tools, especially Excel for HR reporting and dashboards
  • Strong organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines
  • High level of integrity, confidentiality, and professional judgment  
QUALIFICATIONS AND EXPERIENCE
  • 5–8 years of experience in generalist HR roles within corporate or fast-paced environments; prior exposure to research or consulting organizations will be considered an added advantage
  • MBA / PGDM in Human Resources or equivalent specialization (mandatory/preferred).
  • Hands-on experience in HR operations, talent acquisition, employee relations, performance management, and policy implementation
  • Prior exposure to managing HR processes independently and supporting business stakeholders
  • Experience in handling audits, compliance requirements, and internal HR reporting will be an added advantage 
LOCATION
  • Gurgaon
SHIFT TIMINGS
  • 10 am – 7 pm
Position

Executive

Location

Gurgaon

Department

Human Resources

JOB DESCRIPTION
  • Manage end-to-end recruitment for research and consulting roles
  • Align hiring plans with project-based manpower requirements and build a strong talent pipeline for critical roles
  • Handle onboarding and induction processes, ensuring smooth new hire integration
  • Maintain employee records, HRIS updates, and complete HR documentation across the employee lifecycle
  • Assist in performance appraisal cycle (form circulation, consolidation, tracking)
  • Support employee engagement initiatives and retention strategies
  • Address employee queries related to HR policies, leave, attendance, and payroll coordination
  • Maintain HR dashboards and MIS reports (headcount, attrition, hiring TAT, etc.)
  • Ensure accuracy, confidentiality, and compliance across HR processes 
REQUIRED SKILLS
  • Strong understanding of recruitment in research, consulting, or knowledge services environments
  • Ability to evaluate candidates on analytical thinking and research aptitude
  • Should possess excellent English communication skills (verbal and written)
  • Ability to work independently and as part of a team
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency in MS Excel and HR reporting/MIS 
QUALIFICATIONS AND EXPERIENCE
  • Graduate in any discipline; MBA / PGDM in HR preferred
  • 1–3 years of experience in HR with strong exposure to Talent Acquisition
  • Experience in hiring for research/consulting/corporate roles (preferred)
LOCATION
  • Gurgaon
SHIFT TIMINGS
  • 10 am – 7 pm

JOIN US

Interested in career opportunities at Novus Insights?
We welcome you to send your resume and relevant details to careers@novusinsights.com.
Our recruitment team will review your application and connect with you if your profile aligns with our current openings.

Please be advised that, given the volume of applications received, individual responses may not be possible.
We appreciate your interest in becoming part of Novus Insights and value the opportunity to review your candidacy.

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