Careers

JOB DESCRIPTION

• Manage end-to-end execution of primary and secondary market research projects, covering multiple stages of research design, data collection, analysis, and reporting
• Coordinate closely with data processing teams, field teams, and internal stakeholders to ensure timely and high-quality project delivery
• Lead and support execution across a wide range of study types, including but not limited to:
  o Brand Tracking
  o Usage & Attitude (U&A)
  o Pricing & Conjoint Studies o Consumer Behaviour & Perception
  o Segmentation & Need-Gap Analysis
  o Concept Testing
  o Central Location Tests (CLT) – car clinics, taste tests, etc.
  o Retail Audits & Mystery Shopping
  o Initial Buyer Surveys (IBS)
  o Ethnography & Market Landscaping
  o Consumer Purchase Journey Studies
• Design questionnaires and discussion guides aligned with client objectives and research methodology
• Contribute to research proposals and study designs for both:
  o Qualitative research: In-depth Interviews (IDIs), Focus Group Discussions (FGDs), Mini Group Discussions (MGDs), Dyads, Triads, Diary Studies, Ethnography
  o Quantitative research: CAPI, CAWI, CATI, Observational studies 
• Synthesize research findings and translate data into clear, actionable insights aligned with client business objectives
• Develop top-line summaries and final reports, including storytelling, data visualization, and presentations for clients
• Demonstrate strong data understanding and analytical rigor, including data checks, content analysis, and interpretation of both qualitative and quantitative outputs
• Work collaboratively within a research team handling multiple accounts and clients across sectors such as FMCG, Media, Consumer Durables, Healthcare, Automobile, BFSI, etc.
• Support account management through client communication, coordination, and adherence to timelines

REQUIRED SKILLS

• Strong proficiency in SPSS, MS Excel, and MS PowerPoint
• Excellent data interpretation and analytical skills (quantitative & qualitative)
• Strong questionnaire design and research structuring skills
• Effective client communication and stakeholder management abilities
• High attention to detail and ability to manage multiple projects simultaneously
• Strong problem-solving, presentation, and storytelling skills
• Ability to work independently as well as in a team-based, fast-paced environment 

QUALIFICATIONS AND EXPERIENCE

• MBA/PGDM in Marketing or Market Research preferred
• 3–6 years of relevant experience in primary market research, with strong exposure to quantitative research projects
• Prior experience in handling end-to-end project execution and client-facing responsibilities
• Exposure to multiple research methodologies and industry sectors will be an added advantage 

LOCATION

• Gurugram

SHIFT TIMINGS

• 10 am – 7 pm

JOB DESCRIPTION

Research Consulting & Insight Development

• Lead end-to-end execution of quantitative, qualitative, and mixed-method research projects across diverse industry sectors
• Design research frameworks, questionnaires, discussion guides, sampling approaches, and analysis plans aligned with client objectives
• Provide strategic inputs to research design by developing innovative methodologies and approaches that enhance insight generation and business impact
• Apply advanced analytical techniques such as regression analysis, segmentation, factor analysis, and statistical modelling to support research interpretation, with applied knowledge of Max Diff, Kano, and Conjoint analysis
• Translate complex datasets and research findings into meaningful insights and actionable recommendations
• Develop comprehensive client-ready reports and presentations, including data interpretation, thematic analysis, and executive summaries
• Ensure all deliverables maintain the highest standards of analytical rigor, accuracy, and storytelling

Project Management & Delivery Excellence

• Manage multiple concurrent projects across different stages of execution, ensuring timely and high-quality delivery
• Develop and monitor project timelines, resource allocation plans, and client deliverables
• Anticipate project risks and challenges, implement mitigation strategies, and escalate issues where necessary
• Coordinate effectively with research operations, analytics, fieldwork, and reporting teams to achieve project objectives
• Ensure adherence to project budgets, timelines, quality standards, and client expectations

Client Management & Business Development

• Serve as the primary point of contact for assigned client accounts, building and maintaining strong, long term strategic relationships
• Understand client business needs, research objectives, and priorities to deliver tailored solutions and ensure continued engagement
• Lead client onboarding, project briefings, and communication throughout the project lifecycle, ensuring alignment on scope, timelines, and deliverables
• Identify opportunities for account growth through cross-selling and upselling of research services aligned with client requirements and business goals
• Manage client expectations, resolve escalations effectively, and ensure high levels of client satisfaction across engagements

Team Leadership & Collaboration

• Mentor and guide junior team members on research methodologies, client management, and project execution
• Foster a collaborative, high-performance culture focused on continuous learning and delivery excellence
• Support capability development initiatives, knowledge sharing, and best-practice implementation across the team

REQUIRED SKILLS

• Expertise in primary market research methodologies, including both quantitative and qualitative research
• Strong analytical and problem-solving capabilities with the ability to derive actionable business insights
• Advanced proficiency in PowerPoint, Excel, and SPSS for analysis, reporting, and client presentations
• Applied knowledge of advanced research techniques such as Max Diff, Kano, and Conjoint analysis is highly desirable
• Exceptional written and verbal communication skills, including executive-level presentation and storytelling abilities
• Proven ability in client relationship management, stakeholder engagement, and handling complex conversations with senior decision-makers
• Ability to manage multiple priorities and thrive in a fast-paced consulting environment
• Excellent project management, organizational, and cross-functional coordination skills

QUALIFICATIONS AND EXPERIENCE

• MBA/PGDM or Master's degree in Marketing, Statistics, Economics, Psychology, Business Analytics, or a related discipline
• 6-8 years of relevant experience in Market Research, Consulting, Client Servicing, Account Management, or Advisory Services
• Demonstrated experience managing end-to-end quantitative, qualitative, and mixed-method research engagements
• Proven track record of successfully managing strategic client relationships and delivering business impacting insights
• Strong experience in B2C research across multiple industry sectors
• Exposure to sectors such as Automotive, FMCG, Consumer Goods, Food & Beverage, BFSI, Retail, E commerce, Technology, and Services will be preferred

LOCATION

• Gurugram

SHIFT TIMINGS

• 10 am – 7 pm

JOB DESCRIPTION

• Lead end-to-end talent acquisition, including workforce planning, job posting, sourcing, interviewing and hiring while meeting business targets in collaboration with department heads
• Drive recruitment strategy and process improvements, including optimizing hiring workflows, tracking recruitment metrics, and enhancing overall hiring effectiveness
• Oversee the complete employee lifecycle: onboarding, confirmation, transfers, exits, and final settlements
• Ensure accurate HR operations, including HRIS management, payroll inputs, benefits administration, and leave & attendance tracking in coordination with Finance
• Support and manage performance management processes including appraisals, promotions, increments, and employee development planning
• Act as a strategic HR partner to business leaders, providing guidance on performance, engagement, and employee-related matters
• Foster a positive work environment through employee engagement initiatives, regular HR connects, skip-level meetings, and effective grievance handling
• Drive HR policy development and process excellence by reviewing, updating, and implementing policies, SOPs, and best practices, while supporting audits and compliance
• Manage HR analytics and reporting, including tracking headcount, attrition, performance metrics, and recruitment KPIs to support decision-making
• Lead and supervise the HR team, monitor performance, and drive continuous improvement across HR and recruitment processes 

REQUIRED SKILLS

• Strong understanding of core HR functions including employee lifecycle management, HR operations, performance management, and employee relations
• Sound knowledge of HR policies, labor laws, and statutory compliances (PF, ESIC, gratuity, leave management, etc.)
• Excellent communication skills (written and verbal), with the ability to handle employee interactions and senior-level discussions
• Strong analytical and problem-solving skills with the ability to interpret HR data, track metrics, and support decision-making
• Proficiency in HRIS and MS Office tools, especially Excel for HR reporting and dashboards
• Strong organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines
• High level of integrity, confidentiality, and professional judgment  

QUALIFICATIONS AND EXPERIENCE

• 5–8 years of experience in generalist HR roles within corporate or fast-paced environments; prior exposure to research or consulting organizations will be considered an added advantage
• MBA / PGDM in Human Resources or equivalent specialization (mandatory/preferred).
• Hands-on experience in HR operations, talent acquisition, employee relations, performance management, and policy implementation
• Prior exposure to managing HR processes independently and supporting business stakeholders
• Experience in handling audits, compliance requirements, and internal HR reporting will be an added advantage 

LOCATION

• Gurgaon

SHIFT TIMINGS

• 10 am – 7 pm

JOB DESCRIPTION

• Manage end-to-end recruitment for research and consulting roles
• Align hiring plans with project-based manpower requirements and build a strong talent pipeline for critical roles
• Handle onboarding and induction processes, ensuring smooth new hire integration
• Maintain employee records, HRIS updates, and complete HR documentation across the employee lifecycle
• Assist in performance appraisal cycle (form circulation, consolidation, tracking)
• Support employee engagement initiatives and retention strategies
• Address employee queries related to HR policies, leave, attendance, and payroll coordination
• Maintain HR dashboards and MIS reports (headcount, attrition, hiring TAT, etc.)
• Ensure accuracy, confidentiality, and compliance across HR processes 

REQUIRED SKILLS

• Strong understanding of recruitment in research, consulting, or knowledge services environments
• Ability to evaluate candidates on analytical thinking and research aptitude
• Should possess excellent English communication skills (verbal and written)
• Ability to work independently and as part of a team
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in MS Excel and HR reporting/MIS 

QUALIFICATIONS AND EXPERIENCE

• Graduate in any discipline; MBA / PGDM in HR preferred
• 1–3 years of experience in HR with strong exposure to Talent Acquisition
• Experience in hiring for research/consulting/corporate roles (preferred)

LOCATION

• Gurgaon

SHIFT TIMINGS

• 10 am – 7 pm